In medicine, it’s often easier to identify the symptoms of an underlying condition than the condition itself. Providers know that for true recovery it’s key to identify and treat the cause of symptoms rather than just the symptoms themselves.
At Healthcare by Design, we have a similar mindset when it comes to identifying and treating complex problems. Through a methodology called design thinking, we partner with stakeholders to discover what the underlying problem really is and facilitate a structured and iterative process to devise and implement effective solutions.
Design thinking is a methodology to develop solutions to complex problems. Design thinking is based on a structured, iterative, four-phase process to gain actionable insights. Insights are the foundation for developing impactful solutions. Rather than being a hierarchical top-down approach, the design thinking process starts at the foundation by focusing on users’ needs and promotes collaboration among a wide variety of stakeholders from diverse backgrounds.
We gather our expertise in design thinking mindset and process, bringing together a diverse and multidisciplinary set of experiences, backgrounds, and skills - from healthcare professionals, biomedical engineers, designers, pharmacists, industry experts, public health professionals, medical students, physicians, and more to co-create actionable insights, which are the foundation for developing impactful solutions.